Refund & cancellation
Thank you for choosing digitalmarketingbhubanesar.in for your digital marketing needs. We strive to provide excellent services and ensure customer satisfaction. However, we understand that there may be circumstances where you need to cancel or request a refund for the services you have purchased. This Refund & Cancellation Policy outlines the procedures and guidelines for such situations.
- Cancellation of Services
- If you wish to cancel the services you have purchased from digitalmarketingbhubanesar.in, you must notify us in writing or via email. The cancellation request should include your name, contact information, and details of the services to be canceled.
- Depending on the nature and stage of the services, cancellation fees may apply. These fees will be determined on a case-by-case basis and communicated to you upon receipt of your cancellation request.
- Please note that once the services have been initiated or work has commenced, the cancellation may not be possible or may incur additional charges. We will assess the progress of the services and inform you accordingly.
- Refund Policy
- Refunds will only be considered in the following circumstances:
a. If digitalmarketingbhubanesar.in fails to deliver the services as described in the agreed-upon terms and conditions.
b. If there is a technical issue or error on our end that prevents us from providing the services.
c. If you cancel the services within the specified cancellation period and are eligible for a refund based on the terms mentioned in this policy.
- Refund requests must be made in writing or via email, providing the necessary details and supporting documentation. We will review your request and respond within a reasonable timeframe.
- The amount of refund, if applicable, will be determined based on the extent of the services rendered or the stage of completion at the time of cancellation. Any non-refundable expenses or third-party costs incurred by digitalmarketingbhubanesar.in will be deducted from the refund amount.
- Refunds will be issued using the original payment method used for the purchase. It may take a certain amount of time for the refund to be processed and reflected in your account, depending on the payment processor and your financial institution.
- Non-Refundable Services
- Certain services provided by digitalmarketingbhubanesar.in may be non-refundable. These include, but are not limited to, consultation fees, one-time setup fees, domain registration fees, and third-party services purchased on your behalf.
- Disputed Charges
- If you have any concerns or disputes regarding charges made by digitalmarketingbhubanesar.in, please contact our customer support team promptly to discuss the issue. We will make every effort to resolve the dispute in a fair and timely manner.
- Changes to the Refund & Cancellation Policy
- digitalmarketingbhubanesar.in reserves the right to modify or amend this Refund & Cancellation Policy at any time. Any changes made will be effective immediately upon posting the updated policy on our website. It is your responsibility to review the policy periodically to stay informed about any updates.
If you have any questions or require further clarification regarding our Refund & Cancellation Policy, please contact us at [contact@digitalmarketingbhubaneswar.in]. We are here to assist you and provide the necessary support.